Privacy Policy

The Privacy Policy forms part of the General Terms and Conditions governing this Website.

Who is responsible for processing your data?

  • PAPREC GROUP, S.L.U.
  • Address: Calle Fernando el Santo, No. 15, 2nd Floor
  • Postcode: 28010 Madrid.
  • Tax ID No.: B06972830
  • Telephone: +34 913 245 614
  • Email: dpd@paprec.com

You may contact us in any way you wish.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it regularly and, if you have registered and access your account or profile, you will be informed of any modifications.

If you belong to any of the following groups, please consult the relevant information below:

WEBSITE OR EMAIL CONTACTS

What data do we collect through the Website?

We may process your IP address, the operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with data through the contact form, you will be identified so that we can contact you if necessary.

For what purposes will we process your personal data?

  • To respond to your enquiries, requests or applications.
  • To manage the requested service, respond to your enquiry, or process your request.
  • To send information by electronic means relating to your request.
  • To send commercial information or event information by electronic means, provided there is express authorisation.
  • To carry out analysis and improvements on the Website, our products and services, and improve our commercial strategy.

What is the legal basis for processing your data?

The acceptance and consent of the data subject, granted through a voluntary action, such as when completing a form and clicking the submit button in order to make a request, necessarily implies that you have been informed and have expressly given your consent to the content of the clause attached to that form or to the acceptance of the privacy policy.

All our forms include the symbol * for mandatory fields. If you do not complete these fields, or do not tick the checkbox accepting the privacy policy, the information cannot be submitted.

How long will we retain your personal data?

Until the consent granted is withdrawn.

NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Website, you may subscribe to the Newsletter by providing us with your email address, to which it will be sent.

We will only store your email address in our database and will send you emails periodically until you unsubscribe or we stop sending emails.

You will always have the option to unsubscribe in any communication.

For what purposes will we process your personal data?

  • To manage the requested service.
  • To send information by electronic means relating to your request.
  • To send commercial information or event information by electronic means, provided there is express authorisation.
  • To carry out analysis and improvements in mailing campaigns to improve our commercial strategy.

What is the legal basis for processing your data?

The acceptance and consent of the data subject. In cases where you subscribe, you must tick a checkbox and click the submit button. This necessarily implies that you have been informed and have expressly consented to receiving the newsletter.

How long will we retain your personal data?

Until the consent granted is withdrawn.

CUSTOMERS

For what purposes will we process your personal data?

  • Preparation of quotations and follow-up through communications between both parties.
  • To send information by electronic means relating to your request.
  • To send commercial information or event information by electronic means, provided there is express authorisation.
  • To manage the administrative, communication and logistics services carried out by the Data Controller.
  • Invoicing and declaration of the relevant taxes.
  • To carry out the corresponding transactions.
  • Control and debt recovery management.

What is the legal basis for processing your data?

The existence of a contractual relationship between the parties. Processing is necessary for the performance of a contract to which the data subject is party or in order to take pre-contractual measures at the request of the data subject.

How long will we retain your personal data?

For the duration of the relationship between the parties and for the limitation periods arising therefrom.

SUPPLIERS

For what purposes will we process your personal data?

  • To send information by electronic means relating to your request.
  • To send commercial information or event information by electronic means, provided there is express authorisation.
  • To manage the administrative, communication and logistics services carried out by the Data Controller.
  • Invoicing.
  • To carry out the corresponding transactions.
  • Invoicing and declaration of the relevant taxes.
  • Control and debt recovery management.

What is the legal basis for processing your data?

The legal basis is the acceptance of a contractual relationship or, failing that, your consent when contacting us or offering us your products by any means.

How long will we retain your personal data?

For the duration of the relationship between the parties and for the limitation periods arising therefrom.

SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data?

  • To respond to your enquiries, requests or applications.
  • To manage the requested service, respond to your enquiry, or process your request.
  • To interact with you and build a community of followers.

What is the legal basis for processing your data?

The legal basis is the voluntary consent of the data subject to contact us and, where applicable, the acceptance of a contractual relationship within the relevant social media environment. The processing of data within the Social Network shall be carried out in accordance with its Privacy Policies.

How long will we retain your personal data?

We can only access or remove your data in a restricted way as we have a specific profile. We will process your data for as long as you allow us to by following us, being friends with us, or clicking “like”, “follow” or similar buttons.

Any rectification of your data or restriction of information or publications must be carried out through the settings of your own profile or user account on the social network itself.

JOB APPLICANTS

For what purposes will we process your personal data?

  • Organisation of recruitment processes for hiring employees.
  • To invite you to job interviews and assess your application.
  • If you have given us your consent, we may share your data with partner or affiliated companies solely to help you find employment.

We also inform you that one year after receiving your curriculum vitae, it will be securely destroyed.

What is the legal basis for processing your data?

The legal basis is the application of pre-contractual measures at the request of the candidate.

How long will we retain your personal data?

For a minimum period of 1 year or until the consent granted is withdrawn.

ETHICS CHANNEL

What data do we collect through the Website?

If you identify yourself, we may collect: first name, surname, email address, telephone number and the personal data of third parties that you provide to us in the communication.

For what purposes will we process your personal data?

  • To manage communications.
  • To adopt the corresponding corrective measures and,
  • Where necessary, to inform you of the outcome of the procedure.

What is the legal basis for processing your data?

The legal basis is a legal obligation or, failing that, the public interest.

How long will we retain your personal data?

The data will be retained for the period strictly necessary to clarify the reported facts. In any case, after six (6) months the data provided will be anonymised unless they are being investigated in a different legal context.

ADDITIONAL INFORMATION ON THE PROCESSING OF PERSONAL DATA

Do we include personal data of third parties?

No. As a general rule, we only process data provided by the data subjects themselves. If you provide us with third-party data, you must first inform and obtain the consent of those individuals; otherwise, you exempt us from any liability arising from failure to comply with this requirement.

What about data concerning minors?

We do not process data relating to children under 14 years of age. Therefore, please refrain from providing such data if you are under that age or from providing data concerning third parties who are under that age. PAPREC GROUP, S.L.U. accepts no responsibility for non-compliance with this provision.

Will we communicate electronically?

  • Such communications will only be made in order to manage your request if this is one of the contact methods you have provided to us.
  • If we send commercial communications, these will have been expressly authorised by you beforehand.

What security measures do we apply?

You can rest assured: we have adopted an optimal level of protection for the Personal Data we handle and have implemented all technical means and measures available according to the state of technology to prevent loss, misuse, alteration, unauthorised access and theft of Personal Data.

To whom will your data be disclosed?

Your data will not be transferred to third parties except where legally required. Specifically, they will be disclosed to the Spanish Tax Agency and to banks and financial institutions for the collection of payment for the service provided or product purchased, as well as to data processors necessary for the execution of the agreement.

In the event of a purchase or payment, if you choose an application, website, platform, bank card or other online service, your data will be transferred to or processed within that platform, always with the highest level of security.

When instructed by us, the web development and maintenance company and the web hosting provider will have access to our website. They will have signed a service provision agreement obliging them to maintain the same level of privacy as we do.

What rights do you have?

  • To know whether we are processing your data or not.
  • To access your personal data.
  • To request rectification of your data if it is inaccurate.
  • To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
  • To request the restriction of the processing of your data in certain circumstances, in which case we will only retain it in accordance with current regulations.
  • To data portability, whereby your data will be provided to you in a structured, commonly used and machine-readable format. If you prefer, we can send it to the new controller you designate. This right only applies in certain cases.
  • To lodge a complaint with the Spanish Data Protection Agency or the competent supervisory authority if you believe we have not handled your request correctly.
  • To withdraw consent for any processing to which you have consented at any time.

If you modify any data, we would appreciate it if you would inform us so that we can keep it up to date.

Would you like a form to exercise your rights?

  • We have forms available for exercising your rights; request them by email or, if you prefer, you may use those prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be electronically signed or accompanied by a photocopy of your ID document.
  • If someone represents you, you must provide us with a copy of their ID document or have them sign using their electronic signature.
  • The forms may be submitted in person, sent by post or by email to the address of the Data Controller indicated at the beginning of this text.

How long will it take us to respond to your request to exercise your rights?

It depends on the right exercised, but no longer than one month from your request, and two months if the matter is particularly complex and we notify you that we require more time.

Do we use cookies?

If we use any type of cookies other than those strictly necessary, you may consult the cookie policy via the corresponding link from the homepage of our website.

How long will we retain your personal data?

  • Your personal data will be retained for as long as you remain connected with us.
  • Once the relationship ends, the personal data processed for each purpose will be retained for the legally established periods, including the period during which a judge or court may require them in accordance with the limitation period for legal actions.
  • The processed data will be retained until the aforementioned legal periods expire, where there is a legal obligation to retain them, or, where no such legal period exists, until the data subject requests their deletion or withdraws the consent granted.
  • We will retain all information and communications relating to your purchase or the provision of our service for the duration of the guarantees applicable to the products or services, in order to deal with possible claims.